Job Advert

EASTERN PRODUCE KENYA LIMITED (EPK) is looking for an experienced, hardworking and pro-active individual to fill the following position:

POSITION: IT ASSISTANT

LOCATION: NANDI HIILS

REFERENCE: EPK-NANDI-13/08/2025/003

The candidate will be based at our NANDI HILLS OFFICE. His or her main role will be to provide technical support to the staff and ensure the smooth running of the computer systems and networks in an efficient, professional and effective manner.  

Main tasks include:

• Install and configure – computers, laptops, servers, phones, tablets, firewalls, network switches, routers, WiFi, scales, weighbridges, printers etc
• Service, maintain and repair IT hardware equipment.
• Monitor computer logs, investigate alerts, respond to potential downtime alerts
• Install, configure and maintain the Applications system – iScala ERP system, Lintrack, Webon, Easyway, Weighbridge, Outgrowers, TeamMate, WCA, Microsoft Office, Citrix and other IT application systems.
• Assist with the evaluation of user requirements.
• Conduct the induction of new approved users as per IT policy
• Perform data back-ups, test disaster recovery procedures
• Updates anti-virus software, service packs and software patches for various IT Systems.
• Assist with the designing and installing of an appropriate network solution per site/office liaising with WAN service providers to ensure high availability
• Compile the IT Reports - Support log, Back up register and report on incidents of technical faults or system failure
• Liaise with third party providers/suppliers to ensure satisfactory service
• Update licenses and ensure valid software is in use as per IT policy.
• Provide technical support on non-IT requests.

Job Specifications

• A Degree in Information Technology/Computer Science or equivalent.
• Minimum 3 years’ experience in a similar position in IT related field and relevant applications
• Excellent communication skills both verbal and written
• Good interpersonal skills
• Good administrator – assertive, deadline driven, can multi-task and produce quality work
• AI skills will be an added advantage

If you meet the above requirements, please send your Cover letter, CV and copies of your certificates to the attention of the HR & Administration Manager through the email address below indicating the position and reference above in the email subject by 4 pm on 27th August 2025.

Recruitment@easternproduce.co.ke

Please note that only shortlisted candidates will be contacted

Please note that EPK WILL NOT ask you to make any payment at any stage of the recruitment process.